Submit a Complaint

We take customer concerns seriously. Please provide as much information as possible so our team can review your complaint and respond appropriately.

COMPLAINT EMAIL complaint@b7catering.co.uk

CALL US 07534 432192

OPENING TIMES

Monday–Friday: 10:00am–6:00pm
Weekend: By appointment only

Before submitting

Please include your order number, invoice number, equipment model or serial number where available. This will help us investigate your complaint more quickly.

COMPLAINT FORM

Tell us what happened

Fields marked with an asterisk are required.

First Name *

Last Name *

Email Address *

Phone Number *

Company / Business Name

Order / Invoice Number

Purchase / Service Date

Complaint Category *

Preferred Contact Method

Product, Equipment Model or Serial Number

Complaint Details *

Preferred Resolution

I confirm that the information provided is accurate and I give B7 Catering LTD permission to contact me regarding this complaint. *